One strategy I've been using lately in certain situations is to keep in mind that many of the people I'm interacting with are mentally ill. Whether it's true or not, it helps me be more patient and take them less seriously.
Keller, your original post still exists. Blogger saves posts as you write them. If you click on "Edit posts," you'll see it listed as a draft. You can finish it and post it! I LOVE the descriptions of the gifts. What's up with the Caress soap box??? Definite mental illness right there.